Privacy policy


Data administrator

Data administrator is PBGlobal, ul. Strzelecka 29a/39, 61-846 Poznań. NIP: 6652272816, REGON: 385195850 .

Service provider is a data administrator for customers


We provide users of the online store DIVIN’DUCK that we respect the right to privacy and protection of personal data. We use the service to protect the data collected during cooperation in accordance with applicable law and remind you that the effectiveness of this protection also depends on you. Always remember to keep secret your passwords and logins and to apply appropriate security and internet option settings. Personal data is protected in accordance with the provisions of the Personal Data Protection Act.

Personal details

Purchases in the Store www.divinduck.com, www.divinduck.pl, www.divinduck.com.pl and www.divinduck.eu can be made by carrying out the registration procedure in the Store or bypassing it, while agreeing to the collection and processing by the Administrator provided in the registration form / order form Personal Data.

The personal data provided by the User are used only for:

  • order processing,
  • issue of an appropriate accounting document
  • dispatch of ordered goods.

By registering / placing an order in the Store, the User voluntarily provides the following personal data necessary to complete the order:

  • First name and last name;
  • Home / delivery address;
  • E-mail adress;
  • Phone number.
  • Account number – In the event of withdrawal or acceptance of the complaint,
  • when the refund is made directly to the bank account for the purpose of refunding.

The user can agree to send messages by email. The address will be used only by the Data Administrator to send marketing messages

Personal data is processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

We process your personal data with your consent, expressed at the time of registration on the Website and upon confirmation of the transaction made on the Website.

Expressing consent to the processing of your personal data is completely voluntary, however, the lack of consent prevents you from registering on the Website and making purchases through the Website.

Legal basis for processing

In connection with our processing of your personal data, you have the following rights:

  • You can withdraw your consent at any time – without giving a reason. The request may relate to the purpose of processing indicated by you. Withdrawal of consent for all processing purposes will result in the deletion of your User account on the Website and your data will not be processed by us.
  • You can request that we delete your data at any time – without giving a reason. The request to delete data will not affect the activities carried out so far. Deleting data means that your user account on the Website will be deleted and your data will not be processed by us.
  • You can object to the processing of your data in whole or for any purpose indicated by you at any time. The objection will not affect any actions already carried out. Opposition will delete your User account on the Website and your data will not be processed by us.
  • You can request that we correct or correct your personal data at any time. You can also do it yourself using the tab MY DATA after logging in to the Website. Storage time for personal data

Time of personal data storage

We store your personal data until you delete your account on the Website. Account deletion may take place at your request, but also if you withdraw your consent to the processing of your data, object to the processing of your personal data or request their removal.

In our systems, only archival information about transactions concluded by you will remain, the storage of which is related to e.g. your claims, e.g. under warranty, as well as in connection with applicable law.

Contact with the person supervising the processing of personal data in the organization of the Service Provider is possible by e-mail at the customerservice@divinduck.com

Contact form

Visitors to our website have the opportunity to ask questions, provide opinions, etc. We store electronic correspondence with website users in order to answer the questions as quickly and quickly as possible. Wishing to provide the highest quality of services, please contact us at customerservice@divinduck.com


When you use our website www.divinduck.com, www.divinduck.pl, www.divinduck.com.pl and www.divinduck.eu, some anonymous information may be collected using various technologies such as cookies, internet tags or beacons www (log records, server logs etc.). The web browser you use automatically transmits to this website some of such anonymous data, e.g. the URL of the website you previously visited or the version of the browser currently used by your computer. We also analyze access logs with information about the users IP number. The information obtained in this way is used for administrative purposes and for statistical surveys.

Transaction Security

All transactions are carried out using Secure Socket Layer (SSL) secure connection protocols using a digital certificate. Credit cards are authorized online directly on the PolCard server. We do not register or store information related to credit cards. The use of the above technologies ensures secure payment via credit cards.